Refund Policy for ProductPalooza
At ProductPalooza, we want you to be delighted with your purchase! If you’re not completely satisfied, here’s how we handle returns and refunds:
Returns
- You have 14 days from receiving your item to request a return.
- Items must be unused, in their original packaging, and in the same condition as received.
- To initiate a return, contact us at productpalooza.click with your order number and reason for the return.
Refunds
- Refunds are processed within 14 days of receiving the returned item or proof of return.
- If the item is faulty or not as described, we’ll refund the full purchase price, including standard delivery costs.
- For change-of-mind returns, customers are responsible for return shipping costs, and only the product price will be refunded.
Exemptions
The following items are non-refundable:
- Personalized products.
- Items not in their original condition.
- Perishable goods (e.g., food, flowers).